Baremetrics Recover
Analytics-first dunning add-on
Starts around $204/mo.
Backstop
Recovery + cancel flow, flat-fee
$79 / mo Pro · $759 / yr annual (−20%) · 0% rev share · 14-day Pro trial, then 10/mo free.
Annual cost calculator
How much would you save?
Baremetrics Recover / yr
$2,448
$204/mo · 12 mo
Backstop Pro / yr
$948
$79 / mo · 0% rev share
You save
$1,500
61% less
Rough numbers — your real cost depends on the competitor's tier mix and your workspace size. Use these as a starting point, not a quote.
Recovery loop
Smart retries (Stripe-aware schedule)
Baremetrics' own docs frame smart retry timing as living on the payment-processor side and recommend pairing Recover's emails with processor retry logic, not a Recover-owned retry engine.
Decline-code-aware retry timing
Recover documents customizable timing but no per-decline-code timing model.
4-touch dunning email sequence
Recover runs a customizable drip (about six emails over ~30 days) with pre-loaded email + SMS sequences.
Hosted card-update pages (PCI SAQ-A)
Recover provides a hosted card-capture form on a Baremetrics subdomain or your own domain.
Pre-dunning card-expiry warnings
Recover's flow starts at failure; no documented pre-dunning expiry warning.
Manual + bulk campaign override
Per-stage timing/messaging is customizable; bulk manual override is not clearly documented.
Auto-close stale campaigns
Recover runs a fixed ~30-day window per the drip.
Per-decline-code recovery forecast
Recover reports recovery rate and failed-charge analytics, not a per-decline-code forecast.
Cancel flow + customer portal
Full hosted portal that replaces Stripe billing portal
Recover has no customer portal. Backstop ships a white-labeled portal — pause, cancel-into-save-flow, update card, switch plan.
Visual cancel-flow builder
Cancel surveys live in Baremetrics' separate Cancellation Insights add-on (+$129/mo), not Recover; no visual flow builder.
Discount + pause + downgrade + schedule-call offers
Cancellation Insights sends a comeback discount and can schedule a call by email; no pause or downgrade offer, and it is a separate paid add-on.
Conditional offers by survey answer
Insights branches follow-up emails by cancellation reason, but not in-flow conditional save offers.
Save-rate analytics with funnel
Insights visualizes cancellation reasons and dollar value; not a full save-rate funnel.
A/B testing per cancel-flow version
No cancel-flow A/B testing documented for Recover or Cancellation Insights.
Discount approval policies (max %, cooldown)
No discount approval/governance controls documented.
Pricing
Entry price
Recover is a +$129/mo add-on on top of a paid Baremetrics analytics plan (Launch from $75/mo) — it can't be bought standalone.
ROI guarantee
A genuine Baremetrics win: if recovered revenue doesn't at least cover your Baremetrics cost, they credit the next month. Backstop doesn't offer this.
Real free tier
No free tier; entry requires a paid analytics plan plus the Recover add-on.
Migration takes 15 minutes.
Most Baremetrics Recover customers are already using Stripe Connect, which means our setup is already done. Here's the rest:
Step 1
Keep your analytics, drop the recovery add-on
If you use Baremetrics for dashboards, keep the analytics plan and turn off the +$129/mo Recover add-on — Backstop handles recovery independently, so you stop paying twice for dunning.
Step 2
Connect Stripe to Backstop
Authorize Backstop on your Stripe account. It reads your failed-charge and subscription data directly, so there is no CSV export or data migration from Baremetrics.
Step 3
Rebuild your dunning drip
Recreate your email cadence in Backstop and point card-update links at the hosted, custom-domain capture page. Sends come from your own domain instead of a Baremetrics subdomain.
Step 4
Add the cancel flow and portal Recover never had
Stand up the hosted portal (pause, plan switch, card update) and a real cancel/save flow with discount, pause, downgrade, and schedule-call offers — replacing both Stripe's billing portal and the separate Cancellation Insights add-on.
Where Baremetrics Recover wins
Baremetrics genuinely wins on two fronts. First, analytics: if you actually want MRR/churn/LTV dashboards, forecasting, and the subscription reporting Baremetrics is famous for, Recover comes bundled into a product that does all of that — Backstop is recovery and retention only, not an analytics suite. Second, SMS: Recover ships SMS alongside email as a dunning channel, and a text on a late lockout-warning step lands where an unread email won't. Backstop is email-only on dunning. Recover is also available across multiple processors through Baremetrics (Stripe and others) where we're Stripe-only, and its ROI guarantee is real — if recovered revenue doesn't at least cover your Baremetrics cost, they credit the next month. If you already pay for Baremetrics analytics, want SMS in the dunning mix, or bill on a non-Stripe processor, Recover is the more natural fit and we won't pretend otherwise. Choose Backstop if you're Stripe-native, want a full billing-portal replacement and a real cancel/save flow alongside recovery, send-from-your-domain email, and a flat $79/mo with a free tier instead of an analytics plan plus add-ons.
Switch when you're sure
Test-drive on free, switch when you're sure.
Run Backstop alongside Baremetrics Recoverfor two weeks on the free tier. Compare recovery rates side by side, then move when you're convinced. We export your data on the way out — no lock-in either direction.
Zrionix Technology · founder-led · we read every reply