Sample data. Every customer, payment and figure below is made up — connect Stripe to run this on yours.

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Try it before you connect anything

Two things Backstop does: win back payments that failed, and keep subscribers who tried to cancel. Both are below, and both are clickable.

Recovered · last 90 days$1,0446 payments clawed back
Still at risk$1,1964 failing or written off
Recovery rate75%of closed failures were saved

Why payments are failing

biggest leaks first
insufficient_funds · soft$499
lost_card · hard$499
expired_card · hard$149
fraudulent · hard$49

Soft declines (funds, velocity) usually clear on a retry. Hard declines (expired, lost, fraud) need a new card — which is what the hosted card-update page is for.

Recovery feed

Northwind LabsScale · $499/mo · insufficient_funds · 2 hours ago
$499Retrying
Meridian StudioPro · $149/mo · expired_card · 1 day ago
$149Retrying
Harbor AnalyticsScale · $499/mo · insufficient_funds · 2 days ago
$499Retry won
Bluepeak DesignPro · $149/mo · do_not_honor · 4 days ago
$149Retry won
Trellis HQStarter · $49/mo · expired_card · 6 days ago
$49New card
Vantage GroupPro · $149/mo · insufficient_funds · 9 days ago
$149Retry won
Cobalt SystemsScale · $499/mo · lost_card · 21 days ago
$499Lost
Fernwood CoStarter · $49/mo · insufficient_funds · 24 days ago
$49Retry won
Ridgeline MediaPro · $149/mo · card_velocity_exceeded · 31 days ago
$149Retry won
Alder & CoStarter · $49/mo · fraudulent · 44 days ago
$49Lost